Provides onsite end user support Acts as a primary point of escalation from Tier 2 service desk agents Provides mentorship, training, and information leadership/coaching to System Specialists I Communicates effectively with clients and internal team members Uses tools available to research solutions and provide assistance to clients Demonstrates strong problem solving ins

What is the work like? We are looking for great people to help us configure and deploy iPads, Macs, iMacs, Windows PCs, tablets, and Chromebooks out of our configuration center. This is an entry level position that potentially could open the door to career opportunities with KMBS. The right candidates will work on a team of people processing devices which could include co